SUPPORT
Let’s get you
back to context.
Tell us where you got stuck. A short description and the page you were on are usually enough
to start.
Email support ↗ Never email your password, OAuth client secret, access token, or private record content.
QUICK HELP
Start with the right path.
ACCOUNT Can’t sign in?
Try your username or verified email. If you verified the address, request a time-limited
reset link.
Reset your password → CONNECTION ChatGPT cannot reach N1?
Confirm your account supports custom MCP connections, then check the endpoint and
reconnect after any password or credential change.
Open your account setup → PRIVACY Need a copy or deletion?
Sign in and open Account to confirm your password and download a ZIP export. Non-owner
accounts can permanently delete themselves there too.
Open your privacy controls → SECURITY Found a vulnerability?
Use a subject beginning [Security] and share safe reproduction steps without accessing
another account.
Read responsible disclosure → A USEFUL SUPPORT NOTE
What to include.
- The page or step where the problem happened
- What you expected and what appeared instead
- Your browser and device type
- The approximate time, including your time zone